Market President (New England Region)

About Navvis
Founded in 2004, Navvis is a population health organization that has continually grown due to their vision and commitment to delivering seamless, high-performing and aligned provider networks, care coordination, and value-base care models. They value partnership with health plans, health systems, providers and employers to eliminate the barriers, boundaries, and siloed efforts that fragment care. They partner to move their clients from a system that is complicated and frustrating to one that is centered on people's real-life needs.

Opportunity Summary
Do you have an interest in building a new care delivery model that will transform healthcare for patients and physicians? The Market President will function as the Navvis leader for the New England Market. This (onsite/in person role) will establish and leverage strategic relationships with executive leadership of health systems and health plans to develop and grow business partnerships for the company within New England. Through these business partnerships, the Market President will facilitate and manage the introduction, contracting, operations, technology applications, and P&L of company services.  The Market President role is designed to lead the optimization for physicians, health systems, and health plans to thrive in value-based healthcare.

Duties and Responsibilities (in New England) as Market President

Client Management

• Manage existing executive, health system, and physician relationships, contracts, and services.
• Participate in partnership governance and serve as the primary accountable person to manage the partnership relationship.
• Oversee and actively engage with employees within the managed services portfolio.
• Assure regulatory compliance of company services, in coordination with company and client policies and procedures.
• Measure, monitor and report the company’s performance on each client’s contracted metrics in several lines of business and payer products; including at-risk guarantees, performance-based fees, and shared savings or risk.
• Lead internal solution configuration and implementation plan for each new client or each existing client’s new services.
• Oversee all client engagement, communication, and collaboration regarding data sharing, management, governance, and protection as well as all related IT processes and external vendor relationships specific to Navvis.
• Serve as a thought leader and strategic partner for current clients, supporting and impacting their strategic discussions and planning.
• Develop comprehensive partnership strategies for existing clients, with a focus on achieving revenue targets through expansion opportunities in the ambulatory and post-acute care continuum.
• Interpret the current and potential needs of existing clients and provide a client perspective for the company’s product innovation and development efforts.

Market Operations

• Oversee and lead the company operations based in New England.
• Manage both clinical and non-clinical company staff based in the market who are assigned to deliver contracted services to clients.
• Partner with existing clients to assure effective co-development and co-management of necessary market enablers for value-based care, e.g., governance, leadership development, network development, provider compensation models, and practice transformation, and physician IT enablement.

Business Development

• Create awareness of the company, the company’s products, and the company’s results in pursuit of new client partnership opportunities.
• Develop the competitive market intelligence and analytic insights necessary to inform internal company stakeholders focused on product innovation, service line development and growth in specialty and primary care.
• Develop and operationalize a plan for market relevance and growth.
• Facilitate C-suite conversations with potential clients in collaboration with company executive leadership.
• Oversee new client contracting for discovery and design engagements and lead client engagements and delivery for these projects.
• Oversee new client contracting for any ongoing services based on meeting specific deliverables.

Experience and Qualifications

•  Minimum of fifteen years of experience as a senior leader in healthcare with ten or more years of experience working directly with health systems. Health plan experience a plus.
• Understanding and experience in the New England market as well as clinical practice experience is preferred but not required. 
• Minimum of ten years of experience leading mid to large healthcare partnerships with profit and loss responsibility.
• Demonstrated expertise as a senior leader in the areas of value-based care, contract management, partnership expansion, profit and loss and team development/management.
• Proven application of change management methodologies.
• Proven track record of growing a market through building strategic relationships with C-suite executives.
• Healthcare or business-related Master's degree; or equivalent combination of healthcare or business-related Bachelor Degree in combination with position relevant experience.
• Strong communication, presentation and listening skills.
• Ability to multi-task, establish priorities and maintain organization while leading teams in a dynamic, rapidly changing environment.
• Initiative, responsibility, flexibility, and leadership with authenticity and transparency.
• Strong emotional intelligence.
• Ability to travel regularly.

What Success Looks Like in this Role

• Client retention and satisfaction.
• Contract financial performance in accordance with revenue generation and budget variance.
• Market operational excellence tied to key performance metrics.
• Market employee retention and engagement.
• Existing client revenue growth.
• New client sales of company services.
• Planning and managing to the client and company budget