Laboratory Director
Lakeland, FL
Full Time
Watson Clinic
Manager/Supervisor
About Watson Clinic
Watson Clinic located in Lakeland, Florida strives to be the home for quality medical care. Lakeland, Florida is located about 45 minutes east of Tampa. Since 1941, Watson Clinic has worked to create a healthcare experience that’s completely centered on the patient - offering the area’s largest team of experts across a diverse range of specialties that serve all of the physical, emotional and behavioral care needs.
Watson Clinic has over 19 state of the art locations welcoming well over a million outpatient visits every year. With 40+ specialties and a total staff of more than 1600 team members, with over 350 physicians and providers, they are well equipped to treat any ailment. Their reputation remains far-reaching and nationally respected.
Summary
Reporting directly to the Chief Operating Officer (COO), the laboratory director is responsible for compliance and oversight of the laboratory services, operations and staff, in accordance with the standards set forth by the practice and regulatory bodies which govern laboratory operations and safety. This includes Watson Clinic’s 7 laboratory sites which are College of American Pathologists (CAP) accredited.
The laboratory director has direct supervision of the laboratory manager. The laboratory director manages all employees of the department and is responsible for the performance management and hiring of the employees within the department. This position does require the ability to travel to other clinic locations to meet with staff and managers.
As a leader in the laboratory space, with an expertise in strategic direction, this role is instrumental in the management and growth of a uniquely positioned nationally respected medical group.
Duties and Responsibilities
Watson Clinic located in Lakeland, Florida strives to be the home for quality medical care. Lakeland, Florida is located about 45 minutes east of Tampa. Since 1941, Watson Clinic has worked to create a healthcare experience that’s completely centered on the patient - offering the area’s largest team of experts across a diverse range of specialties that serve all of the physical, emotional and behavioral care needs.
Watson Clinic has over 19 state of the art locations welcoming well over a million outpatient visits every year. With 40+ specialties and a total staff of more than 1600 team members, with over 350 physicians and providers, they are well equipped to treat any ailment. Their reputation remains far-reaching and nationally respected.
Summary
Reporting directly to the Chief Operating Officer (COO), the laboratory director is responsible for compliance and oversight of the laboratory services, operations and staff, in accordance with the standards set forth by the practice and regulatory bodies which govern laboratory operations and safety. This includes Watson Clinic’s 7 laboratory sites which are College of American Pathologists (CAP) accredited.
The laboratory director has direct supervision of the laboratory manager. The laboratory director manages all employees of the department and is responsible for the performance management and hiring of the employees within the department. This position does require the ability to travel to other clinic locations to meet with staff and managers.
As a leader in the laboratory space, with an expertise in strategic direction, this role is instrumental in the management and growth of a uniquely positioned nationally respected medical group.
Duties and Responsibilities
- Supervision of daily, weekly, monthly laboratory processes, ensuring accuracy and quality control assurance within the laboratory and each location, including Point of Care (POC) testing and documentation;
- Ensure that all laboratory facilities meet necessary compliance standards related to the laboratory or any associated regulations;
- Responsible for maintaining and ensuring compliance with CLIA, OSHA, and HIPPA compliance regulations in the laboratory.
- Proficiency testing and quality control standards are executed in a timely and accurate fashion;
- Ensure preventive maintenance is complete and instrumentation receives proper care;
- Verification of the test procedures per laboratory standards ensuring precision and accuracy of each test and system;
- Review and further development of necessary policies and procedures, safety standards, and process improvement program;
- Ensure staff maintain adherence to guidelines with regards to system or testing deviations and performance standards;
- Ability to leverage LIS technology to create more efficient processes
- Maintain and review error rates and institute corrective action plans as needed;
- Ensure laboratory staff provide results that are reported in a timely and accurate manner, with priority placed on alert values;
- Ensure appropriate management of laboratory inventory to maintain testing supplies and storage per manufacturer guidelines;
- Indirect supervision of med techs and phlebotomy staff;
- Developing core competency training, professional development, and quarterly assessments for all staff related to laboratory functions;
- Supervision in coordination with the local management teams to ensure appropriate standards and documentation requirements are met, specific to collection procedures, shipping, and POC testing;
- Evaluate and develop an up-to-date proforma to quantify the financial impact of current and future equipment or testing;
- Assist in the evaluation of new equipment and/or testing;
- Maximize use of technology to improve efficiencies in the laboratory and organization;
- Manage ongoing relationships with reference laboratories, including but not limited to pricing, testing requirements, and service-related concerns as needed;
- Demonstrate proficiency in operation of all equipment and providing coverage as needed.
- Medical Technologist degree or higher is required
- State of Florida Clinic Laboratory Supervisor’s license in Hematology, Chemistry, Microbiology, and Serology
- 8 years’ minimum experience in laboratory management
- Experience with regulatory agencies such as CLIA, State of Florida, CAP, COLA, OSHA and AAAHC.
- Master’s degree in business or healthcare administration
- Experience with SoftLab software
- At least 5 years’ experience at the Director level in a healthcare laboratory setting.
- Strong interpersonal and leadership skills
- Strategic thinker with the ability to exercise independent judgment and problem solve.
- Enjoys collaborative opportunities and willing to engage staff in program development
- Innovative and creative and innovative self-starter to help solve patients’ problems
- Highly organized individual with the ability to meet deadlines and manage multiple priorities
- Excellent oral and written communication skills
- Proficient in Microsoft Office use, particularly Excel and Word
- Team and customer service oriented
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